These are the terms on which we sell to you through this website — how an order is made and accepted, how payment and delivery work, your statutory right to cancel within seven days, and what happens if something arrives faulty. They sit alongside the rights Thai consumer law already gives you; they never replace them.
1 · Who you are buying from
This website is operated by Sahatavesin Import Export Co., Ltd., a company registered in Thailand and the owner of the Hawaiian Style brand, making sun care in Bangkok since 1995. In these terms, "we", "us" and "our" mean Sahatavesin Import Export Co., Ltd., and "you" means the person placing an order or using this website.
- Registered company: Sahatavesin Import Export Co., Ltd.
- Registration number: 0105538103021
- Registered address: 1046/4-5 Charoenkrung Road, Bangrak, Bangkok 10500, Thailand
- Email: contact@sahatavesin.co.th
By placing an order you agree to these terms. Please read them before you buy. Nothing in these terms limits the rights the law gives you as a consumer — in particular under the Consumer Protection Act B.E. 2522 (1979) and the Direct Sales and Direct Marketing Act B.E. 2545 (2002). Where anything here conflicts with those rights, the law prevails.
2 · Using this website
You may browse this website, read our Sun School articles and place orders for your own personal, non-commercial use. In using it you agree not to: attempt to gain unauthorised access to any part of it, our administrative dashboard or our servers; interfere with its operation or security; use automated systems to scrape or place orders; submit false information; or use it for any unlawful purpose.
We may suspend, withdraw or restrict access to all or part of this website at any time, including where we reasonably believe these terms have been breached. We will give notice where it is reasonable to do so.
3 · Orders and acceptance
Adding a product to your bag and submitting the checkout form is an offer to buy, not a completed sale. A contract comes into existence when we send you an order confirmation email accepting your order.
We may decline an order — and will tell you why, and refund you in full — where the product is out of stock, where the price or description was wrong, where we cannot deliver to your address, or where we reasonably suspect fraud.
You must be at least 20 years old, or have the consent of a parent or legal guardian, to place an order.
4 · Prices and errors
All prices are shown in Thai Baht (THB) and include VAT where applicable. The price that applies is the one displayed at the moment you submit your order. Our server calculates the total independently from our own price list, so the amount you are charged always matches our published price for the products in your bag.
Prices may change at any time, but a change will never affect an order we have already accepted. If an obvious pricing or description error is discovered before we accept your order, we will contact you to confirm whether you want to proceed at the correct price, or cancel and be refunded in full.
5 · Payment
Payment is taken through Omise, a licensed payment service provider, on Omise's own secure hosted page. You will be redirected there to pay and returned here afterwards.
We never see or store your card, PromptPay or banking details. We receive only confirmation of whether payment succeeded and a reference number. An order is treated as paid only once we have verified that confirmation with the payment provider — not simply because you were returned to our website.
If payment fails or is not completed, your order will not be processed. No goods are dispatched before payment is confirmed.
6 · Delivery
- Within Thailand: shipping is calculated from the weight of your order and starts at ฿50. The exact amount is shown at checkout before you pay and is added to your order total; the figure displayed for your order at the moment you place it is the figure we charge. We review rates from time to time and they may change without notice, but a change never applies to an order you have already placed. Free shipping may apply above a stated order value where we are running such an offer; the threshold is shown at checkout.
- Dispatch: we aim to pack and hand orders to the courier within 1–3 business days of confirmed payment. We will email you a tracking number when your parcel is dispatched.
- Delivery estimates: any delivery time we give is an estimate, not a guarantee. Once a parcel is with the courier, transit time is in their hands.
- Address accuracy: please check your address carefully. We cannot be responsible for a parcel delivered correctly to an address you gave us incorrectly, though we will always help you trace it.
Risk in the goods passes to you on delivery.
7 · International orders and shipping quotations
For destinations outside Thailand we do not price shipping automatically, because courier cost varies too much by country and weight to quote honestly in advance. Instead:
- You submit a shipping quotation request at checkout with your cart and delivery address. No payment is taken at this point.
- We calculate the actual courier cost by hand and email you a quotation, normally within 24 hours.
- If you accept, we send you a secure payment link. Paying that link places and pays for the order.
- If you do not accept, nothing further happens and no charge is made.
You are the importer of record. Any customs duty, import tax or handling fee charged by the destination country is your responsibility and is not included in the quotation. Some countries restrict the import of cosmetic products — please check your local rules before ordering.
8 · Your 7-day right to cancel
Because we sell directly to you at a distance, the Direct Sales and Direct Marketing Act B.E. 2545 (2002) gives you a statutory cooling-off right:
To cancel, email us at the address in section 16 with your order number and a statement that you are cancelling. Written notice is required by the Act — a phone call is not enough, and we would rather you had the record too.
- Return the goods to us in a resaleable condition, with any seal intact, using reasonable care.
- Unless the goods were faulty, damaged or wrongly supplied, you pay the cost of returning them.
- We refund to the original payment method once the return arrives, within the 15-day period above.
- For hygiene and safety reasons we cannot resell a cosmetic product whose seal has been broken, so please do not open a product you intend to return under this right. This does not affect your rights where the goods are faulty — see section 9.
9 · Faulty, damaged or wrong items
Separately from the cooling-off right above, if what arrives is damaged in transit, faulty, past its shelf life, or simply not what you ordered, tell us and we will put it right. Contact us within 7 days of delivery with your order number and a photograph of the problem, and we will replace the item or refund it in full, including the cost of returning it. You do not pay return postage for our mistake.
This is in addition to, and does not limit, your rights under the Consumer Protection Act and the Product Liability Act.
10 · About our products
Our products are cosmetics for external use. Please read the label and follow the directions on the bottle.
- Patch test before first use if you have sensitive or reactive skin, and stop using a product if irritation develops.
- Tanning oils are not sun protection. Our tanning oils and lotions carry a very low SPF (SPF 2 and SPF 4) and are conditioning products. They do not protect you from sunburn — use a broad-spectrum sunscreen for that.
- No sunscreen blocks all UV. Sun protection also means shade, clothing, a hat and limiting time in strong sun. See our Sun School articles.
- Product images are for illustration. Packaging and formulation may be updated from time to time; the ingredients panel on the bottle you receive is authoritative.
Nothing we sell is a medicine, and nothing we publish is a medical claim.
11 · Website content and Sun School
Our Sun School articles, our product pages and the answers in our FAQ are general educational information about sun care, summarising published guidance from the sources cited alongside them. They are not medical advice and are not a substitute for a consultation with a qualified healthcare professional. If you have a skin condition, a burn that blisters, a mole that is changing, or you are treating a child, please see a doctor.
We take care that what we publish is accurate at the time of writing, but we do not warrant that it is complete or current, and guidance in this field changes.
12 · Intellectual property
All content on this website — including the Hawaiian Style name and logos, the Kona and Coco characters, product photography, illustration, article text, layout and code — is owned by Sahatavesin Import Export Co., Ltd. or licensed to us, and is protected by Thai and international intellectual property law.
You may browse the site, and print or download extracts for your own personal, non-commercial use. You may not reproduce, republish, distribute or use any part of it commercially without our written permission.
Third-party names, logos and trademarks shown on this site — retailers, marketplaces and social platforms — remain the property of their owners. They appear to show where our products are sold, and do not imply that those companies endorse us or anything we publish.
The certification marks shown on our Story page certify specific things: ISO 9001 and ISO 14001 our management systems, GMP our manufacturing, TLS 8001 our labour practice, and the Thai FDA notification our product registrations. They certify those things and not the editorial content of this website.
13 · Links to other sites and marketplaces
We also sell through marketplace partners, and this website links to our shops on Shopee, Lazada and TikTok Shop, as well as to our social media accounts and to third-party sources cited in our Sun School articles.
Those links are provided for your convenience. We do not control those sites and we are not responsible for their content, their availability, or their handling of your personal data. A purchase you make on a marketplace is a contract with that marketplace under its own terms, refund policy and privacy policy — not under these terms. Please read them before you buy there.
14 · Our liability
We are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable, or for business losses — this site is supplied for personal use.
We do not exclude or limit our liability in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud, for defective products under the Product Liability Act, and for any of your rights under Thai consumer protection law.
We try to keep this website available at all times, but we do not guarantee uninterrupted access and may suspend, withdraw or restrict it for maintenance or business reasons.
15 · Governing law and disputes
These terms and any contract made under them are governed by the laws of the Kingdom of Thailand, and the Thai courts have jurisdiction over any dispute.
If something has gone wrong, please contact us first — most problems are solved faster by email than by anything else. If we cannot resolve it, you may also complain to the Office of the Consumer Protection Board (OCPB) in Thailand.
We may update these terms from time to time. The version that applies to your order is the one published when you placed it. The date at the top of this page shows when it was last revised.
16 · Contact us
- Email: contact@sahatavesin.co.th
- Company: Sahatavesin Import Export Co., Ltd. (the Hawaiian Style brand)
- Registered address: 1046/4-5 Charoenkrung Road, Bangrak, Bangkok 10500, Thailand
- Company registration number: 0105538103021
- VAT registered: yes — Tax ID 0105538103021
For anything about your personal data, see our Privacy Policy.